topic EE NHS perks in Offers & Add-ons

EE NHS perks

fizzeepop3 — Wed, 31 May 2023 16:55:14 GMT

Hi there

I used to have 20% off but since I changed my contract have lost it! How did I activate the discount again??

thanks

Re: EE NHS perks

Leanne_T — Thu, 01 Jun 2023 05:59:49 GMT

H @fizzeepop3

Thanks for coming back here.

How long ago did you upgrade to the new contract?

Did you enter a new Perk discount code at the checkout when you upgraded?

Leanne 🙂

Re: EE NHS perks

fizzeepop3 — Fri, 02 Jun 2023 03:44:13 GMT

Hi Leanne_T

i have the new contract since Dec 2022. And no I didn’t apply the code at the time because I was told by the person from EE that I couldn’t at the time of purchase as I was getting a promotional discount for 3 months.

With my last contract I applied it mid way but I can’t remember how I did it.

Re: EE NHS perks

Christopher_G — Fri, 02 Jun 2023 06:42:56 GMT

Hi @fizzeepop3

Welcome to the community.

The discount must be added when taking out the contract. If there is a problem at the point of purchase, our Mobile Care team can add it within the first 30 days of the contract.

Chris