topic ASUS ROG Zephyrus G15 Processor in Offers & Add-ons

ASUS ROG Zephyrus G15 Processor

Liondre — Fri, 19 May 2023 11:05:14 GMT

I recently ordered the ASUS ROG Zephyrus Laptop Bundle.

In the laptop and bundle's product pages, the processor of the unit is listed as AMD's Ryzen 9 6900HS but the unit I received has AMD's Ryzen 7 6800HS. I immediately contacted EE and asked for more information about this, but no one has been able to confirm what actual processor the unit has and in the end I ended up filling out a return form.

Shortly after I came across a news article on EE's website which listed the laptop as having the Ryzen 7 processor. But I can't find any product listings for this laptop with the Ryzen 7 processor on the store page. This leads me to believe any listings of AMD's Ryzen 9 6900HS is a typo and incorrect. Can anybody else confirm this please because I don't want to return the unit, wait a whole week, and end up receiving a new laptop with exactly the same Ryzen 7 processor.

Re: ASUS ROG Zephyrus G15 Processor

Christopher_G — Fri, 19 May 2023 13:31:33 GMT

Hi @Liondre

Welcome to the community.

I've reached out to our accessories team to see if I can get this cleared up. I'll post back here when I get a reply from them.

Chris

Re: ASUS ROG Zephyrus G15 Processor

Liondre — Fri, 19 May 2023 13:45:11 GMT

Thank you for looking into this I appreciate it, I look forward to getting a confirmation.

Re: ASUS ROG Zephyrus G15 Processor

Christopher_G — Fri, 19 May 2023 14:55:51 GMT

Hi @Liondre

It seems it's the ga503rm-hq007w model, which has the Ryzen 7 6800HS CPU. I've asked for the online information to be cleared up to make sure it reflect correctly.

Chris

Re: ASUS ROG Zephyrus G15 Processor

Liondre — Fri, 19 May 2023 17:02:49 GMT

Thank you for clarifying this for me @Christopher_G it definitely clears up the confusion.