https://community.ee.co.uk/t5/Offers-Add-ons/BT-Sport-not-working/m-p/1250760#M35096 <P>So i recently cancelled a tablet sim that my BT sport was attached to, I then paid for BT Sport as an add on on the same account but it doesn't work.</P><P>&nbsp;</P><P>I log into BT and the sports pack is there but when i log into EE it says System failure cannot show add ons.</P><P>BT Sport just says no active Subscription.</P><P>&nbsp;</P><P>Any help getting this sorted is appreciated</P> Sat, 06 May 2023 11:34:10 GMT pmrush1971 2023-05-06T11:34:10Z https://community.ee.co.uk/t5/Offers-Add-ons/BT-Sport-not-working/m-p/1250760#M35096 <P>So i recently cancelled a tablet sim that my BT sport was attached to, I then paid for BT Sport as an add on on the same account but it doesn't work.</P><P>&nbsp;</P><P>I log into BT and the sports pack is there but when i log into EE it says System failure cannot show add ons.</P><P>BT Sport just says no active Subscription.</P><P>&nbsp;</P><P>Any help getting this sorted is appreciated</P> Sat, 06 May 2023 11:34:10 GMT https://community.ee.co.uk/t5/Offers-Add-ons/BT-Sport-not-working/m-p/1250760#M35096 pmrush1971 2023-05-06T11:34:10Z https://community.ee.co.uk/t5/Offers-Add-ons/BT-Sport-not-working/m-p/1250782#M35097 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1460908">@pmrush1971</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>I would recommend speaking to our <A href="https://ee.co.uk/contact-ee" target="_blank">Mobile Care team</A>. They have access to your account to make sure that the EE plan and BTID are recognising each other.</P> <P>Chris</P> Sat, 06 May 2023 13:30:29 GMT https://community.ee.co.uk/t5/Offers-Add-ons/BT-Sport-not-working/m-p/1250782#M35097 Christopher_G 2023-05-06T13:30:29Z