topic Re: Roaming Pass in Offers & Add-ons

Roaming Pass

Bella1959 — Fri, 05 May 2023 21:06:10 GMT

Why when I text ROAMING PASS to 150 does it say I’m not eligible? I am travelling to Canada next week and was told I can have an add on £15 for a month.

Re: Roaming Pass

XRaySpeX — Fri, 05 May 2023 21:12:27 GMT

Are you on PAYG? There's no Roam Abroad Pass for that.

Re: Roaming Pass

Bella1959 — Fri, 05 May 2023 21:36:21 GMT

Hi, No I’m not PAYG

Re: Roaming Pass

Christopher_G — Sat, 06 May 2023 06:47:36 GMT

Hi @Bella1959

Does it give you the option when you text ROAMING to 150?
Chris

Re: Roaming Pass

Bella1959 — Sat, 06 May 2023 08:00:58 GMT

Just done that thank you. It says I am now set up to be used for roaming in any country?

Re: Roaming Pass

Christopher_G — Sat, 06 May 2023 08:19:09 GMT

Does it let you do the ROAMING PASS to 150 now, @Bella1959?

Chris

Re: Roaming Pass

Bella1959 — Sat, 06 May 2023 08:30:12 GMT

Re: Roaming Pass

Christopher_G — Sat, 06 May 2023 09:42:52 GMT

Is it available in your My EE account under add-ons, @Bella1959

Chris

Re: Roaming Pass

Jen-Laybl — Fri, 07 Jul 2023 16:30:13 GMT

I’m having the same issue, and when I text roaming pass to 150 it loops me back to the previous message of text RO and country so I can get any further.

any suggestions?

Re: Roaming Pass

Katie_B — Sat, 08 Jul 2023 06:11:35 GMT

Good morning @Jen-Laybl.

Are you able to apply this via your My EE account? the Roaming Pass should be under add-ons.

Katie