topic Re: Help! - i can't get BT Sports App to work!! in Offers & Add-ons

Help! - i can't get BT Sports App to work!!

kandsw1962 — Mon, 01 May 2023 09:35:04 GMT

Can anyone help? - EE Can't!! - I took out the monthly subscription for the BT Sports App and I can't link it to the BT App on my PS4. I have a BT Account, and when I try and log in it says 'No Account Registered' and tries to get me to take out a BT subscription. - I get an error message of ID003 - Rang EE who told me to switch my phone off and on and said it should be working (Thanks!)

Re: Help! - i can't get BT Sports App to work!!

Schockwave — Mon, 01 May 2023 11:31:25 GMT

Hello @kandsw1962 ,

Welcome to the community,

If your account is with BT, then you need to ring BT, as this is EE not BT, still two different companies.

Re: Help! - i can't get BT Sports App to work!!

kandsw1962 — Mon, 01 May 2023 11:54:30 GMT

Hi Shockwave, thanks for the reply. I am an EE Customer, and I took out the BT Sports add-on with EE. However, when I try and register the BT App with my EE account, that is when I am having the issues.

Thanks

Re: Help! - i can't get BT Sports App to work!!

Christopher_G — Tue, 02 May 2023 06:57:02 GMT

Hi @kandsw1962

The inclusive BT Sport benefit only allows you to watch on your mobile device . If you text SPORT to 150, it should give you some options for large screen access.

Chris