topic Re: Free Galaxy buds with S23 in Offers & Add-ons

Free Galaxy buds with S23

Rossi14 — Fri, 07 Apr 2023 08:54:07 GMT

Hi,

I've bought S23 based on the fact I was getting a good deal and also the offer of getting free Galaxy buds.

I was told in store the Galaxy buds will be sent to my address but 3 weeks later and still nothing.

I wonder if someone had similar experience and if there's any other page I should visit to claim these buds.

Thanks

Rossi

Re: Free Galaxy buds with S23

Christopher_G — Sat, 08 Apr 2023 08:08:41 GMT

Hi @Rossi14

Welcome to the community.

The Galaxy Buds2 are sent automatically to the account address 15-30 days after receiving the phone.

Chris

Re: Free Galaxy buds with S23

Rossi14 — Sat, 08 Apr 2023 17:02:45 GMT

No, worries. Thanks Chris 👍🏼

Re: Free Galaxy buds with S23

Charlotti1992 — Mon, 17 Apr 2023 13:42:18 GMT

Been waiting & im now on 23 days after receiving phone... Do all the buds in package deals get sent out? Whom to contact after 30days? Thankyou

Re: Free Galaxy buds with S23

James_B — Mon, 17 Apr 2023 13:52:24 GMT

Hi @Charlotti1992,

Welcome to the EE Community. 🙂

Yes, your free gift will be dispatched to your home address within 30 days of receiving your phone.

James

Re: Free Galaxy buds with S23

Rossi14 — Fri, 21 Apr 2023 10:41:41 GMT

Hi @Christopher_G

It's now been 35 days since I joined EE and getting my S23. But still haven't received my Galaxy Buds 2.

Thanks

Rossi

Re: Free Galaxy buds with S23

Charlotti1992 — Fri, 21 Apr 2023 12:10:30 GMT

I have an EE package being delivered on Saturday so I'm assuming that's the pods 🙃 thankyou for you're help!

Re: Free Galaxy buds with S23

James_B — Fri, 21 Apr 2023 11:31:44 GMT

That's great news @Charlotti1992 🙂

James

Re: Free Galaxy buds with S23

James_B — Fri, 21 Apr 2023 11:33:38 GMT

Hi @Rossi14,

I'm sorry to hear you haven't received your Galaxy Buds yet. Please get in touch with Customer Care so a member of the team can chase them up for you.

They'll be happy to help. 🙂

James

Re: Free Galaxy buds with S23

umairshah1 — Sun, 09 Jul 2023 21:46:46 GMT

Hi, i just bought an s23 plus on unlimited data, how can i claim the buds and when do they come?

Re: Free Galaxy buds with S23

Christopher_G — Mon, 10 Jul 2023 06:48:21 GMT

Hi @umairshah1

The free Samsung Galaxy Buds2 Pro will be automatically sent to your account address 15-30 days after receiving the phone.

Chris