Nhs Perks not added

Kazzads1 — Sun, 02 Apr 2023 11:25:18 GMT

Hi all,

I recently upgraded instore and was instructed to set up a perks account online to get the code and activate my nhs perks withing 28 days.

I tried to create an account which was not successful at the time, it kept giving me an error message so I could not access the code. I called customer services and they sent a request to the perks team to set it up for me. They said this would probably be done automatically.

I have checked my billing and the discount is not added, I have now been able to complete the perks account setup and cannot add the discount myself as it is now outside of the 28 day period.

Please can you advise on how I can activate the discount that I was initially entitled to.

Many thanks.

Re: Nhs Perks not added

James_B — Sun, 02 Apr 2023 12:52:20 GMT

Hi @Kazzads1,

Welcome to the EE Community. 🙂

You'll need to provide our Customer Care Team a discount code before it can be added to your account.

Which error message do you see when trying to generate a code?

James

topic Re: Nhs Perks not added in Offers & Add-ons

Nhs Perks not added

Re: Nhs Perks not added