https://community.ee.co.uk/t5/Offers-Add-ons/Was-sent-Earbuds-2-not-Earbuds-2-Pro/m-p/1241802#M34375 <P>I joined EE in February and purchases a Galaxy S23 Plus contract. There was a promotion for S series handsets which meant Samsung Buds Pro 2 earbuds were included for free at the time. However, I was sent a pair of Samsung Buds 2 (not Pro). I have called EE support to get the right pair sent out, but no one has contacted me back to arrange replacing them. Please help.</P> Sat, 01 Apr 2023 09:37:26 GMT Ajom 2023-04-01T09:37:26Z https://community.ee.co.uk/t5/Offers-Add-ons/Was-sent-Earbuds-2-not-Earbuds-2-Pro/m-p/1241802#M34375 <P>I joined EE in February and purchases a Galaxy S23 Plus contract. There was a promotion for S series handsets which meant Samsung Buds Pro 2 earbuds were included for free at the time. However, I was sent a pair of Samsung Buds 2 (not Pro). I have called EE support to get the right pair sent out, but no one has contacted me back to arrange replacing them. Please help.</P> Sat, 01 Apr 2023 09:37:26 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Was-sent-Earbuds-2-not-Earbuds-2-Pro/m-p/1241802#M34375 Ajom 2023-04-01T09:37:26Z https://community.ee.co.uk/t5/Offers-Add-ons/Was-sent-Earbuds-2-not-Earbuds-2-Pro/m-p/1241816#M34376 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3537170">@Ajom</a>&nbsp;</P> <P>You'll need to speak to EE CS about this issue.</P> <P>Thanks&nbsp;</P> Sat, 01 Apr 2023 10:47:26 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Was-sent-Earbuds-2-not-Earbuds-2-Pro/m-p/1241816#M34376 Northerner 2023-04-01T10:47:26Z