topic Re: Perk verification in Offers & Add-ons

Perk verification

Mattytum92 — Thu, 16 Mar 2023 19:33:50 GMT

I’ve been trying to get the code for NHS perk. I’ve received the verification email to my work email and clicked the link, it asks me to login and when I do it takes me back to a page that says verify my email. There are no new emails from EE and nothing in my junk.

Im stuck in some sort of loop that doesn’t seem to be updating

Re: Perk verification

Katie_B — Fri, 17 Mar 2023 08:15:41 GMT

Hello @Mattytum92.

Thanks for coming to the community.

I would love to help get you logged in to your EE Perk account.

Since last night have you received any further emails?

Katie

Re: Perk verification

Mattytum92 — Fri, 17 Mar 2023 13:42:07 GMT

Hey,

No I haven’t had anymore emails to my work or personal email address

Re: Perk verification

Katie_B — Fri, 17 Mar 2023 14:33:05 GMT

Thanks for letting me know @Mattytum92.

Are you able to try registering with your personal email?

Katie

Re: Perk verification

Mattytum92 — Fri, 17 Mar 2023 15:00:29 GMT

Hey,

so my name and number are already registered with EE perks so it won’t let me put those in.

it also says that the domain from my personal email are not registered with EE perks. I’m guessing because it has to be a work domain that is registered.

Thanks

Re: Perk verification

Katie_B — Fri, 17 Mar 2023 15:07:36 GMT

Thanks for getting back to me @Mattytum92.

When you have a moment please check your community inbox.

Katie