topic Re: £5 add on BT SPORT in Offers & Add-ons

£5 add on BT SPORT

hellothere10 — Sat, 03 Sep 2022 14:04:28 GMT

Hello,

i am trying to add on the big screen watch on my BT SPORT, but when i say yes after saying would you like to pay £5 P/M, it just keeps on coming up with error. i’ve tried to ring them but it didn’t help. And i’ve tried more than once and the same thing just keeps on popping up.

what do i do?

Re: £5 add on BT SPORT

Northerner — Sat, 03 Sep 2022 15:14:13 GMT

Hi @hellothere10

Have you tried again (on the EE network not WiFi)

Thanks

Re: £5 add on BT SPORT

hellothere10 — Sat, 03 Sep 2022 20:19:22 GMT

Hello,

Yes, i’ve tried on my wifi and data, but still comes up with the same thing. i tried again just now after waiting about 6 hours and it still comes up with the same thing?

Re: £5 add on BT SPORT

Christopher_G — Sun, 04 Sep 2022 07:32:16 GMT

Hello there, @hellothere10.

Did it go through for you eventually?

Chris

Re: £5 add on BT SPORT

hellothere10 — Sun, 04 Sep 2022 14:10:27 GMT

Hello, i’ve tried again today twice and it still says error. i’m truly confused as it’s tried everything that is says. This is what is says…

‘ Sorry, something went wrong. Please try again a little later, or call 150 free from your EE phone if you've already tried twice.‘

Im not sure what to do?

Re: £5 add on BT SPORT

Christopher_G — Sun, 04 Sep 2022 14:11:56 GMT

I'd recommend calling to report this to our technical support team, @hellothere10.

Hopefully they can get to the bottom of what is causing this for you.

Chris

Re: £5 add on BT SPORT

Mattxclaire69 — Tue, 21 Feb 2023 20:20:45 GMT

Yes

Re: £5 add on BT SPORT

Leanne_T — Wed, 22 Feb 2023 07:31:28 GMT

Hi @Mattxclaire69

Thanks for coming here.

Could you let us know some further details on your query?

Leanne 🙂