topic Re: Perks deactivated? Not completed on time, need this reactivated to upgrade in Offers & Add-ons

Perks deactivated? Not completed on time, need this reactivated to upgrade

AFA65 — Sat, 04 Feb 2023 15:10:08 GMT

Re: Perks deactivated? Not completed on time, need this reactivated to upgrade

Katie_B — Sat, 04 Feb 2023 15:37:30 GMT

Good afternoon @AFA65.

Welcome to the community.

I have sent you a private message for more details.

Katie

Re: Perks deactivated? Not completed on time, need this reactivated to upgrade

Debbie_A — Tue, 07 Feb 2023 13:48:21 GMT

Hi,

I'm having the same issue "account deactivated", I've tried reseting my password etc. and even registering again, and it keeps throwing up the same error.

Re: Perks deactivated? Not completed on time, need this reactivated to upgrade

Leanne_T — Tue, 07 Feb 2023 14:42:39 GMT

Hi @Debbie_A

Thanks for coming back to the community.

I have replied to your private message.

Leanne 🙂

Re: Perks deactivated? Not completed on time, need this reactivated to upgrade

Gem06 — Sun, 12 Feb 2023 15:27:53 GMT

I am unable to reactivate my perks account can you help?

Re: Perks deactivated? Not completed on time, need this reactivated to upgrade

Leanne_T — Sun, 12 Feb 2023 15:36:32 GMT

Hi @Gem06

Thanks for coming here..

I have sent you a private message on here for some extra details.

Thanks.

Leanne.

Re: Perks deactivated? Not completed on time, need this reactivated to upgrade

Koakes — Sun, 19 Feb 2023 12:00:27 GMT

Hi any chance you could help me with this situation too?

Re: Perks deactivated? Not completed on time, need this reactivated to upgrade

Jon_K — Sun, 19 Feb 2023 15:35:15 GMT

Hi @Koakes

I'll send you a private message.

Jon

Re: Perks deactivated? Not completed on time, need this reactivated to upgrade

ETrumpet — Mon, 20 Feb 2023 15:29:47 GMT

My perk account says it is deactivated, I have spoken numerous times to an EE advisor and no one seems to know how to sort. I read on here all that needs to happen is my account needs to be deleted . Why it why I ring no one can help?

Re: Perks deactivated? Not completed on time, need this reactivated to upgrade

Christopher_G — Mon, 20 Feb 2023 16:03:19 GMT

Hi @ETrumpet

I've sent you a private message to get some information from you.

Could you have a look and get back to me please?

Thanks

Chris

Re: Perks deactivated? Not completed on time, need this reactivated to upgrade

Kamil38 — Mon, 20 Feb 2023 16:21:20 GMT

My perk account is not working

Re: Perks deactivated? Not completed on time, need this reactivated to upgrade

Christopher_G — Mon, 20 Feb 2023 16:23:19 GMT

Hi @Kamil38

What is the problem that you're having? Are you getting any error messages?

Chris

Re: Perks deactivated? Not completed on time, need this reactivated to upgrade

ETrumpet — Mon, 20 Feb 2023 18:39:38 GMT

Says the account is deactivated

Re: Perks deactivated? Not completed on time, need this reactivated to upgrade

Christopher_G — Mon, 20 Feb 2023 18:50:35 GMT

I've sent you a private message to get some information from you, @ETrumpet.

Could you have a look and get back to me please?

Thanks

Chris