topic Re: Employee discount in Offers & Add-ons

Employee discount

lucymh — Sat, 24 Sep 2022 10:33:58 GMT

I currently work for i registered for the 30 percent off but when ever i log in its saying account deactivated . Can anyone help with this please .

Re: Employee discount

James_B — Sat, 24 Sep 2022 12:38:30 GMT

Hi @lucymh,

Welcome to the EE Community. 🙂

I can help you with this. I've sent you a private message to take a few details.

Thanks

James

Re: Employee discount

shaila93 — Wed, 15 Feb 2023 13:53:27 GMT

Hi I also need help with the same thing.

regards

shaila

Re: Employee discount

James_B — Wed, 15 Feb 2023 13:59:12 GMT

Hi @shaila93,

Welcome to the EE Community. 🙂

Is it the BT/EE employee discount scheme or EE Perk that you're having problems with?

James

Re: Employee discount

shaila93 — Wed, 15 Feb 2023 14:00:56 GMT

When i sign in to the BT discount page its says my account has been deactivated.

shaila

Re: Employee discount

James_B — Wed, 15 Feb 2023 14:11:28 GMT

Hi @shaila93,

What is the URL you are using to login? Are you trying to generate a friends and family discount code or place an order through the colleague products site?

James

Re: Employee discount

shaila93 — Wed, 15 Feb 2023 14:13:32 GMT

im not sure what the URL is. I would like to place an order.

Re: Employee discount

James_B — Wed, 15 Feb 2023 14:15:40 GMT

Hi @shaila93,

Are you logging in at employee-discounts.ee.co.uk?

James

Re: Employee discount

shaila93 — Wed, 15 Feb 2023 14:17:57 GMT

yes. When i sign in it says `Your account has been deactivated as your registration was not completed within the allowed time frame.`

Re: Employee discount

James_B — Wed, 15 Feb 2023 14:22:04 GMT

Hi @shaila93,

Please refer to the FAQ section of the colleague products section on the company intranet, which includes a link to unlock your account.

Thanks

James

Re: Employee discount

shaila93 — Wed, 15 Feb 2023 14:23:16 GMT

Can I get the link please.

Re: Employee discount

James_B — Wed, 15 Feb 2023 14:25:08 GMT

I've sent you a PM @shaila93

James

Re: Employee discount

shaila93 — Wed, 15 Feb 2023 14:27:37 GMT

Thank you!

🙂

Re: Employee discount

James_B — Wed, 15 Feb 2023 14:29:01 GMT

No problem @shaila93 🙂

James

Re: Employee discount

jjmitch77 — Wed, 22 Mar 2023 17:42:49 GMT

Hi, I have now signed up for EE mobile, through my BT intranet site. The discount is 50%, which was confirmed in the email received from EE. But looking on the MY EE pages the full price is showing up on the first payment. Is there something else I need to do, so that the discount is applied?

Thanks

Jimmy

Re: Employee discount

James_B — Wed, 22 Mar 2023 17:48:42 GMT

Hi @jjmitch77,

Welcome to the EE Community. 🙂

Are you viewing your bill, or just your plan description in My EE?

If your first bill has been produced and your discount isn't showing, please get in touch with Customer Care.

Thanks

James

Re: Employee discount

Davemcc — Mon, 10 Apr 2023 07:16:40 GMT

Hi can I please also get this link to reactivate my account as it doesn’t let me go anywhere after logging on. Thanks!

Re: Employee discount

Katie_B — Tue, 11 Apr 2023 07:01:59 GMT

Hello @Davemcc.

Is it a BT/EE Employee discount you are having issues with? Or, EE Perk?

Katie

Re: Employee discount

suby_123 — Tue, 27 Feb 2024 22:45:09 GMT

are you able to provide a link for this?