topic Re: prepaid master in Offers & Add-ons

prepaid master

DAARONPKKO — Wed, 08 Feb 2023 09:49:27 GMT

I'm still yet to receive any notification about my prepaid mastercard from upgrading my phone in November?

Leanne_T — Wed, 08 Feb 2023 11:20:27 GMT

Thanks for coming to the community.

If you have had no text, please call us on 150 and the team will get this looked into for you.

Thanks 🙂

Leanne.

SteveT1965 — Fri, 10 Feb 2023 16:55:01 GMT

I am in the same position. Had the upgrade in November but no Card yet, no SMS either.

Jon_K — Fri, 10 Feb 2023 18:27:08 GMT

If you haven't had a text, I'd recommend calling 150 so they can look into this for you.

Jon