topic Playstation 5 after 30 days with EE in Offers & Add-ons

Playstation 5 after 30 days with EE

SpiritStorm — Thu, 02 Feb 2023 13:59:31 GMT

Good afternoon.

I am writing to you, because I have mobile plan with EE and 30 days will be on 7th Feb. I spoke with advisors on the chat and one of them told me that I must wait 6 months to add ps5 to my account because I am new customer and other advisor told me that my account is eligible to add ps5 after 30 days. So which one is true?! I am Little bit confused. Even on EE shop is a bug sign that after 30 days with EE mobile customers can add things to their account and pay monthly for that with their bills.

Re: Playstation 5 after 30 days with EE

SpiritStorm — Thu, 02 Feb 2023 15:27:23 GMT

Why someone deleted my conversation?!

Re: Playstation 5 after 30 days with EE

Katie_B — Thu, 02 Feb 2023 16:10:55 GMT

Good afternoon @SpiritStorm.

Are you on a pay monthly phone plan? if yes, then after 30 days you can add to plan.

If you are SIM only this would require you to be with us for 6 months.

However, this is subject to credit check and status of your account.

Katie

Re: Playstation 5 after 30 days with EE

Katie_B — Thu, 02 Feb 2023 16:11:54 GMT

Hi @SpiritStorm.

I have replied to your other conversation HERE.

Katie

Re: Playstation 5 after 30 days with EE

SpiritStorm — Thu, 02 Feb 2023 16:27:59 GMT

Yes. I am on mobile monthly payment plan, i took one month ago new mobile for 24 months contract.

Re: Playstation 5 after 30 days with EE

SpiritStorm — Thu, 02 Feb 2023 16:39:20 GMT

I took samsng galaxy s22 ultra so I think that it wont be any problem to take ps5 bundle.

Re: Playstation 5 after 30 days with EE

Leanne_T — Thu, 02 Feb 2023 16:45:52 GMT

Hi @SpiritStorm

If you apply for the PS5 this will show if you are eligible, you can also call us in 150 and the team can check the status of your account.

Leanne.

Re: Playstation 5 after 30 days with EE

XRaySpeX — Thu, 02 Feb 2023 16:49:52 GMT

@SpiritStorm : Look in your Profile from your avatar at top R of any Community page or at the top of any of your posts to see all your posts.

Re: Playstation 5 after 30 days with EE

SpiritStorm — Thu, 02 Feb 2023 17:04:23 GMT

I called to 150 and advisor told me that on 8th Feb i will be able to take. He dosent see any problem to take ps5 and pay monthly.

Re: Playstation 5 after 30 days with EE

Leanne_T — Thu, 02 Feb 2023 17:07:31 GMT

Please try after this time and when the PS5 is showing in stock @SpiritStorm

Let us know how you get on.

Leanne.

Re: Playstation 5 after 30 days with EE

SpiritStorm — Thu, 02 Feb 2023 21:54:00 GMT

Yes of course I will try after 7th Feb (on this date will be 30 days with EE mobile plan). When I called to 150, the advisor told me that he checked and my account eligible for playatation 5 and pay monthly for that with my bill and he told me that I will be able to take ps5 after 7th Feb.