topic Re: EE Perks in Offers & Add-ons

EE Perks

Johnp003 — Wed, 25 Jan 2023 12:58:17 GMT

Hi. I’m trying to recover/ change my password for perks but when I enter my NHS work email for a link, I don’t get a link to it.. please help

Re: EE Perks

Leanne_T — Wed, 25 Jan 2023 14:50:40 GMT

Hi @Johnp003

Thanks for coming here.

Have you checked your spam/junk folders?

How long ago did you register for the perk account?

Thanks 🙂

Leanne.

Re: EE Perks

Johnp003 — Wed, 25 Jan 2023 15:03:38 GMT

Hi Leanne. Yes spam and junk all checked. Originally registered for perks about a year ago. I’ve just upgraded my sim only to an iPhone 14 and tried to log into perks for the 20% NHS discount but couldn’t re set the password because no email arrived. When we tried to re register it just says that the NHS email is already registered

Re: EE Perks

Leanne_T — Wed, 25 Jan 2023 15:06:28 GMT

Hi @Johnp003

Thanks for coming back to me.

To help you with your perk account, I've sent you a private message on here for some details.

Thanks.

Leanne.