topic Re: Claim for FREE Fitbit Versa 4 in Offers & Add-ons

Claim for FREE Fitbit Versa 4

Jenny781 — Sat, 10 Dec 2022 11:08:59 GMT

Hi I have upgraded my EE phone yesterday and choose the Google pixel 6a WITH A FREE FITBIT VERSA 4. But up unti now I haven't receive any instruction on how I can claim the Smartwatch & no details about the delivery of my order

Re: Claim for FREE Fitbit Versa 4

XRaySpeX — Sat, 10 Dec 2022 12:46:01 GMT

On the page where you ordered it from under Features you can read under Google Pixel 6a GWP T&C's (not obvious that it's "Google Watch Promotion" admittedly):

Buy a Google Pixel 6a, Google Pixel 7 or Google Pixel 7 Pro smartphone between 6th December 2022 (00:01 – BST) and 29th December 2022 (23:59 – BST) and receive a Fitbit Versa 4 (Black Graphite Aluminium only, subject to availability). To redeem this offer visit promo-rewards.com/smartwatch for full terms and conditions. Participants must be 18 or older and have a delivery address in the United Kingdom. Max 2 per household. Max 8 per business. Employees of participating retailers are not eligible to take part.

Re: Claim for FREE Fitbit Versa 4

SJ20221 — Thu, 15 Dec 2022 15:07:05 GMT

Thanks XraySpeX, thats helpful, you read the fine print........on clicking on the claim link though, seems like the claim will only be active from Jan 2023, below is what it says, FYI for anyone else with the same query

Coming Soon

Thanks for visiting the Google Pixel Range Winter Promotion. We're not quite ready for you yet...

The claim form opens on 16th January, 2023. Please come back then to make your claim.

To take part in this promotion, you can either buy a Pixel 6a, Pixel 7 or Pixel 7 Pro SIM-free between 6th - 24th December 2022, or on a Pay Monthly Contract between 6th - 29th December 2022.

After making your purchase, you'll need to submit your claim between 16th January- 15th February 2023. Just make sure to keep hold of your receipt or invoice in the meantime.

See you soon!

Re: Claim for FREE Fitbit Versa 4

steve7810 — Sat, 24 Dec 2022 14:47:07 GMT

i've just had my google pixel now and wondered how to claim as it wasnt clear. thanks for this i'll put claim in on 16th jan now lol

Re: Claim for FREE Fitbit Versa 4

Leanne_T — Sat, 24 Dec 2022 15:47:22 GMT

Glad you got the details you needed @steve7810

Leanne 🙂

Re: Claim for FREE Fitbit Versa 4

wooio — Mon, 16 Jan 2023 22:07:54 GMT

I'm filling in the forms now, you need a copy of your contract (plus other documentation that you have to upload) so worth calling EE and requesting this first.

Re: Claim for FREE Fitbit Versa 4

SJ20221 — Tue, 17 Jan 2023 10:54:53 GMT

I filled mine yesterday morning and got a confirmation of approval in the evening, I used the delivery note that I received with the phone and for the contract I just used the confirmation email from EE that clearly stated all information that was being asked, so you don't really need to request anything extra from EE. I also literally just took pictures of these docs on my phone & uploaded.

Re: Claim for FREE Fitbit Versa 4

Geraint1708 — Thu, 19 Jan 2023 08:30:56 GMT

I've lost my confirmation order number, is this something I can get from EE to claim my fit bit?

Re: Claim for FREE Fitbit Versa 4

Leanne_T — Thu, 19 Jan 2023 08:33:21 GMT

Hi @Geraint1708

Thanks for coming here.

If you need any extra details for the claim form, please call us on 150 and the team will be happy to help 🙂

Leanne.

Re: Claim for FREE Fitbit Versa 4

Bitz — Sun, 05 Feb 2023 12:29:05 GMT

So I'm obviously having a moment - in the claim but it asks for a receipt or order number - I have the receipt and paperwork in front of me which number is it? Do I have to call to get that?

Re: Claim for FREE Fitbit Versa 4

Katie_B — Sun, 05 Feb 2023 12:33:54 GMT

Hello @Bitz.

Are you able to upload a copy?

Speak soon,

Katie

Re: Claim for FREE Fitbit Versa 4

Bitz — Sun, 05 Feb 2023 12:44:55 GMT

Of the reciept?

Re: Claim for FREE Fitbit Versa 4

Katie_B — Sun, 05 Feb 2023 13:34:49 GMT

Hi @Bitz.

Yes sorry I should of made the more clear.

Katie 🙂

Re: Claim for FREE Fitbit Versa 4

Bitz — Sun, 05 Feb 2023 17:18:08 GMT

I uploaded an image in my reply, perhaps you didn't see it?!

Re: Claim for FREE Fitbit Versa 4

Christopher_G — Mon, 06 Feb 2023 08:09:00 GMT

That would be perfect, @Bitz.

It shows the date, product and retailer on there. You can submit your claim and upload that document on the Google Promo rewards website.

Chris

Re: Claim for FREE Fitbit Versa 4

Bitz — Mon, 06 Feb 2023 08:11:07 GMT

Thanks Chris, it's the receipt number question that's baffling me! 🙂

Re: Claim for FREE Fitbit Versa 4

Christopher_G — Mon, 06 Feb 2023 08:13:54 GMT

Just give it a try, @Bitz

If you need to, you can request a 'proof of purchase' document from our Mobile Care team, which will have all of the order information.

Chris

Re: Claim for FREE Fitbit Versa 4

wooio — Tue, 07 Feb 2023 11:11:40 GMT

🙌I got my Fitbit in the post last week! 🙌

Re: Claim for FREE Fitbit Versa 4

Leanne_T — Tue, 07 Feb 2023 11:51:18 GMT

Thanks for letting us know @wooio

Leanne 🙂

Re: Claim for FREE Fitbit Versa 4

sojikoawole — Mon, 27 Feb 2023 10:23:01 GMT

Could you please send me details of how to claim my fitbits

Thanks