topic Re: Add-ons in Offers & Add-ons

Add-ons

adam040187 — Tue, 17 Jan 2023 14:09:40 GMT

I've signed up and selected by Add-on, however never received a text from 150 in order to setup my add-on. Please help as it's showing as active on my account?

Re: Add-ons

XRaySpeX — Tue, 17 Jan 2023 14:11:59 GMT

Which add-on?

Re: Add-ons

adam040187 — Tue, 17 Jan 2023 14:13:16 GMT

It's the BT Sport add-on.

Re: Add-ons

XRaySpeX — Tue, 17 Jan 2023 14:20:13 GMT

Have you texted SPORT to 150 & did you receive & follow this link to BT Sport set up to set up your BT ID?

Re: Add-ons

adam040187 — Tue, 17 Jan 2023 15:04:54 GMT

Thank you, this appears to have resolved the issue.

Re: Add-ons

Leanne_T — Tue, 17 Jan 2023 15:14:46 GMT

Thanks for letting us know this is now resolved @adam040187

Have a lovely day 🙂

Leanne.

Re: Add-ons

XRaySpeX — Tue, 17 Jan 2023 15:56:03 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

Re: Add-ons

Andy2887 — Thu, 08 Jun 2023 22:44:34 GMT

Hi, I have also got the same issue with the BT Sport app I have extra on my mobile phone contract. I have been waiting for a link but nothing. I have text SPORT to 150 and it says message stop if I want to cancel. It says it active on my app but it says I need the BT ID.

Re: Add-ons

XRaySpeX — Fri, 09 Jun 2023 00:59:41 GMT

@Andy2887 : Follow this link to BT Sport set up to set up your BT ID.