https://community.ee.co.uk/t5/Offers-Add-ons/Upgrade-gift-voucher-not-received/m-p/1220176#M32557 <P>I upgraded my phone in November 22 and select the upgrade that gave a Gift Card as a free gift.&nbsp;</P><P>I've still not received this 6/7 weeks later. Anyone else had similar, know the time frames for this or know who to contact to chase it?</P> Mon, 16 Jan 2023 08:17:31 GMT neilbajomee 2023-01-16T08:17:31Z https://community.ee.co.uk/t5/Offers-Add-ons/Upgrade-gift-voucher-not-received/m-p/1220176#M32557 <P>I upgraded my phone in November 22 and select the upgrade that gave a Gift Card as a free gift.&nbsp;</P><P>I've still not received this 6/7 weeks later. Anyone else had similar, know the time frames for this or know who to contact to chase it?</P> Mon, 16 Jan 2023 08:17:31 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Upgrade-gift-voucher-not-received/m-p/1220176#M32557 neilbajomee 2023-01-16T08:17:31Z https://community.ee.co.uk/t5/Offers-Add-ons/Upgrade-gift-voucher-not-received/m-p/1220179#M32558 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2878639">@neilbajomee</a>&nbsp; You need to call customer services about this as you should of got a text 15-30 day after you got the device.&nbsp;</P> Mon, 16 Jan 2023 08:21:22 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Upgrade-gift-voucher-not-received/m-p/1220179#M32558 Chris_B 2023-01-16T08:21:22Z