topic Re: Microsoft 365 smart benefit in Offers & Add-ons

Microsoft 365 smart benefit

Rich1273 — Sat, 07 Jan 2023 17:41:53 GMT

I have looked through previous posts and faqs and believe that this isn't possible but could a mod or community member confirm?

I have a Microsoft 365 family account and pay £7.99 to Microsoft.

Can you take Microsoft 365 personal and pay the £2 difference?

I know with netflix this is the case as I do that already and pay the difference.

Please let me know

Cheers

Re: Microsoft 365 smart benefit

Leanne_T — Sun, 08 Jan 2023 08:29:36 GMT

Hi @Rich1273

Thanks for coming here.

Do you wish to purchase Microsoft 365 from EE or change your option with Microsoft?

Thanks.

Leanne.

Re: Microsoft 365 smart benefit

Rich1273 — Sun, 08 Jan 2023 08:38:38 GMT

Hi Leanne

I would like to take Microsoft 365 through EE but its only the personal option showing and I require the family option.

I already subscribe to family via Microsoft direct so was asking can I take the smart benefit with EE and pay the difference in a similar fashion to what I do with nerflix

Hope this makes sense!

Thanks

Rich

Re: Microsoft 365 smart benefit

Leanne_T — Sun, 08 Jan 2023 08:42:50 GMT

Hi @Rich123

I understand, thanks 🙂

Sorry this option is not available through EE.

The terms and conditions can be found here - Microsoft-365-Inclusive-Extra-Terms-v2-170822.pdf (ee.co.uk).

Leanne.

Re: Microsoft 365 smart benefit

Rich1273 — Sun, 08 Jan 2023 08:48:24 GMT

Thanks Leanne. Iv marked as the solution

I had thought this was the case when I looked through the information but wasn't 100%.

Hoping this changes in the future

Thanks

Rich

Re: Microsoft 365 smart benefit

Leanne_T — Sun, 08 Jan 2023 08:50:25 GMT

No problem @Rich1273

Have a lovely day 🙂

Leanne.