topic Re: Free xbox gold game pass ultimate text not sent to me in Offers & Add-ons

Free xbox gold game pass ultimate text not sent to me

pink_champagne — Thu, 15 Sep 2022 16:37:52 GMT

ive had my ultimate bundle now which included the 12 month free xbox gold game pass. but I was supposed to have received a text after 14 days as per the terms, but nothing.

how do I get this text I've missed a few months on this already.

Re: Free xbox gold game pass ultimate text not sent to me

Christopher_G — Fri, 16 Sep 2022 09:37:56 GMT

Hi @pink_champagne

If it's been more than 14 days, I'd recommend speaking to our Mobile Care team.

Chris

Re: Free xbox gold game pass ultimate text not sent to me

Veitch86 — Sun, 01 Jan 2023 20:39:35 GMT

Hi how did you go about getting this sorted

Re: Free xbox gold game pass ultimate text not sent to me

Leanne_T — Tue, 03 Jan 2023 08:07:35 GMT

Hi @Veitch86

Thanks for posting.

When did you receive the Xbox?

Leanne 🙂