Xbox game pass ultimate

Conrad185 — Sat, 03 Sep 2022 10:10:32 GMT

Hello

ive have tried on numerous times to activate my game pass ultimate. I have followed link that’s sent through mobile and tried it over wifi

in the my Ee app it shows as an active add on but has an exclamation mark stating it’s not activated yet. When I go to activate it, it directs me to the one time pin to verify and then comes up - technical issue and try again later. This has been going on ever since it was able to be added as a free add on. I’ve tried removing and re adding as well to no avail. Guessing theirs an issue with SOC. Please can you advise of next steps to resolve.

Re: Xbox game pass ultimate

Christopher_G — Sat, 03 Sep 2022 12:06:01 GMT

Hi @Conrad185.

Welcome to the community.

Thanks for trying those steps already. The next one is to speak to our Mobile Care team so that we can check everything from our side.

Let us know what happens please.

Chris

topic Xbox game pass ultimate in Offers & Add-ons

Xbox game pass ultimate

Re: Xbox game pass ultimate