topic Xbox Game Pass Ultimate in Offers & Add-ons

Xbox Game Pass Ultimate

colin586 — Tue, 13 Dec 2022 19:05:20 GMT

Despite a number of calls over the last 2 months and people saying they will sort it out no one has.

Last Tech today suggested i contacted NETFLIX as it was an account issue, when I asked why? as its an X BOX Pass code issue ?

It has nothing to do with X Box its your E.E partnership site that's defective

I gave up after they deleted my free NETFLIX account then suggested pay for it ?

Why it was one of my free Benefits ?

I expect as its a free Benefit no one cares

Does no one know what their doing anymore ?

Re: Xbox Game Pass Ultimate

Leanne_T — Wed, 14 Dec 2022 07:57:57 GMT

Hi @colin586

I'm very sorry to hear this.

What happens when you enter your number into the Xbox game pass link?

Thanks.

Leanne.

Re: Xbox Game Pass Ultimate

colin586 — Wed, 14 Dec 2022 08:07:52 GMT

Thanks,

I haven't even managed to get that far

All I get a link to go to EE Partnership site, there is no X Box link or any
thing there !

Despite people saying they will sort oit out no one has

I get told to delete, app, re install , re set phone network, change network
etc etc.

As for contacting NETFLIX regarding my X BOX game pass, doesn't inspire me
with some peoples knowledge or understanding about the issues

I keep being told its being looked at but no one calls back or messages and
I have waited 2 months !

Re: Xbox Game Pass Ultimate

Leanne_T — Wed, 14 Dec 2022 08:09:25 GMT

Hi @colin586

Can you try the link I posted above to see if this helps you get set up?

Leanne.

Re: Xbox Game Pass Ultimate

colin586 — Wed, 14 Dec 2022 08:14:07 GMT

All i have in my link is the "NETFLIX" activation option nothing else

Re: Xbox Game Pass Ultimate

Leanne_T — Wed, 14 Dec 2022 08:15:49 GMT

Can you try this link here - Enter EE Number @colin586?

Does this give you any information on the Xbox Game Pass?

Leanne.

Re: Xbox Game Pass Ultimate

colin586 — Wed, 14 Dec 2022 08:22:27 GMT

no nothing

Re: Xbox Game Pass Ultimate

Leanne_T — Wed, 14 Dec 2022 08:23:40 GMT

OK, thanks for trying @colin586

Please call us again on 150 and the team can get this looked into further for you.

Leanne.