topic Re: After a upgrade still not received text for prepaid master card in Offers & Add-ons

After a upgrade still not received text for prepaid master card

Ria65 — Mon, 12 Dec 2022 14:32:02 GMT

Re: After a upgrade still not received text for prepaid master card

Christopher_G — Mon, 12 Dec 2022 16:51:42 GMT

Welcome to the community, @Ria65.

When did you upgrade and what was it that you ordered?

Chris

Re: After a upgrade still not received text for prepaid master card

Ria65 — Mon, 12 Dec 2022 16:59:10 GMT

Upgrade to Samsung galaxy A13 and it was the 25th November

Re: After a upgrade still not received text for prepaid master card

Christopher_G — Mon, 12 Dec 2022 17:09:57 GMT

Thanks, @Ria65.

Was it definitely 25th November? The reason I ask again is that the offer ended on 24th November.

How did you take the contract out?

Chris

Re: After a upgrade still not received text for prepaid master card

Ria65 — Mon, 12 Dec 2022 17:12:10 GMT

It must've been the 24th as I know it was the last day of the offer

Re: After a upgrade still not received text for prepaid master card

Christopher_G — Mon, 12 Dec 2022 17:20:52 GMT

OK, thanks @Ria65.

You should receive a text message from us 15-30 days after your order. That message is sent to the lead number on your account and will allow you to redeem the offer.

Chris

Re: After a upgrade still not received text for prepaid master card

Ria65 — Mon, 12 Dec 2022 17:24:10 GMT

Ok thanks it was just I was told it would be on day 15