topic Re: Can I just cancel my contract if the add-ons are just a huge hassle? in Offers & Add-ons

Can I just cancel my contract if the add-ons are just a huge hassle?

Light13 — Mon, 12 Dec 2022 12:54:06 GMT

I got the big contract so I can get some of the subscriptions but just getting them to work is a miracle at this point. I had Xbox and Apple music chosen but at this point, might as well bite the dust and just get what I need and stop paying extra for extras that just bends down to,"Please contact apple/microsoft and let them figure it out."

Re: Can I just cancel my contract if the add-ons are just a huge hassle?

Northerner — Mon, 12 Dec 2022 13:32:00 GMT

Hi @Light13

Have you followed the instructions on how to register, use the service?

Thanks

Re: Can I just cancel my contract if the add-ons are just a huge hassle?

Light13 — Mon, 12 Dec 2022 16:27:57 GMT

I spent better half of an entire afternoon doing everything. They made me delete apps, have me take screenshots, gave me the link I already had, register again, told me I didn't have apple music but followed up with my account is activated. They couldn't do anything from EE side on either case and told me to go talk to Xbox and apple respectively. Just dwelling in regret.