topic 503 error on MasterCard reward in Offers & Add-ons

503 error on MasterCard reward

Capel712 — Sun, 27 Nov 2022 16:31:50 GMT

I have received my txt msg with link nd code for my £200 Mastercard reward, but the link throws up. HTTP 503 error, I have tried to access the site on multiple devices, and get the same error, can anyone help please

Re: 503 error on MasterCard reward

Katie_B — Mon, 28 Nov 2022 08:23:35 GMT

Hello @Capel712.

I am sorry to hear this.

I would recommend giving the rewards team a call on 0800 587 2296.

The team will be able to help further regarding this.

Katie.

Re: 503 error on MasterCard reward

Capel712 — Mon, 28 Nov 2022 10:07:38 GMT

Thanks Katie, but unfortunately that nber isn't working

Re: 503 error on MasterCard reward

Katie_B — Mon, 28 Nov 2022 10:10:45 GMT

Hi @Capel712.

My apologies. If you are having issues, please contact our dedicated team by pressing for EE cardholder services team on 0331 630 5412.

Katie 🙂