topic Re: £300 Mastercard - Got code but no URL in Offers & Add-ons

£300 Mastercard - Got code but no URL

JamesPattison1 — Fri, 18 Nov 2022 09:55:21 GMT

Hi, I didn't receive the 15th day text as it was sent to my old temporary number instead of the transferred one, so EE customer support gave me the code I need, however not the registration URL - anyone able to provide this?

Re: £300 Mastercard - Got code but no URL

Leanne_T — Fri, 18 Nov 2022 11:47:40 GMT

Hi @JamesPattison1

Please call us again on 150 and the team can help you get this sorted 🙂

Leanne.

Re: £300 Mastercard - Got code but no URL

JamesPattison1 — Fri, 18 Nov 2022 11:50:22 GMT

I am back on the phone for the 4th time, keep getting bounced between 150 and the rewards claim team. This is HIGHLY frustrating

Re: £300 Mastercard - Got code but no URL

Leanne_T — Fri, 18 Nov 2022 12:54:28 GMT

I'm sorry to hear this @JamesPattison1

I hope you get this sorted.

Leanne.

Re: £300 Mastercard - Got code but no URL

Pandurics40 — Fri, 18 Nov 2022 19:00:19 GMT

And that's all........ your hand is clear...... customer not important 😒

Re: £300 Mastercard - Got code but no URL

XRaySpeX — Fri, 18 Nov 2022 20:15:50 GMT

This user discussion forum can have no access to your specific account. You need to raise this with CS.