topic Re: EE Perk Deactivated in Offers & Add-ons

EE Perk Deactivated

Sparkster71 — Mon, 07 Nov 2022 18:16:21 GMT

Good evening,

I have been registered for an have used EE Perk in the past. I tried to log on this evening and when I did I get the error message:

Your account has been deactivated as your registration was not completed within the allowed time frame.

I don't know how to re register so if anyone could help wit would be much appreciated.

My thanks in advance,

Mark Collins.

James_B — Mon, 07 Nov 2022 19:04:15 GMT

Welcome to the EE Community. 🙂

I can help you with this. I've sent you a private message to take some details.

Thanks

James

Sparkster71 — Sun, 13 Nov 2022 05:51:21 GMT

Good morning all,

Thank you for your support so far. I'm afraid to say that the reset hasn't worked and I still get the message:

Your account has been deactivated as your registration was not completed within the allowed time frame.

I've tried to re register but it states that an account with the credentials already exists.

Any assistance would be greatly appreciated.

Thank you, Mark.

Jon_K — Sun, 13 Nov 2022 10:36:38 GMT

I'll drop you a private message to assist you further.

Jon