https://community.ee.co.uk/t5/Offers-Add-ons/Trade-in-offer/m-p/1192228#M29414 <P>Hi,</P><P>i completed a phone upgrade and took the option to Trade in my old hanset. I'm not sure how i go about returning the old handset. As a couple of days after the order i got a text asking me to send my old handset to:</P><P>EE Limited, Channel Returns, Mercia House, Senhouse Road, Darlington, DL1 4YB</P><P>&nbsp;</P><P>but ee have sent me the pre paid return label that has a different address in Crewe to a place called "Likewize" which shall i send it to?</P> Tue, 01 Nov 2022 19:11:29 GMT Sundayonly 2022-11-01T19:11:29Z https://community.ee.co.uk/t5/Offers-Add-ons/Trade-in-offer/m-p/1192228#M29414 <P>Hi,</P><P>i completed a phone upgrade and took the option to Trade in my old hanset. I'm not sure how i go about returning the old handset. As a couple of days after the order i got a text asking me to send my old handset to:</P><P>EE Limited, Channel Returns, Mercia House, Senhouse Road, Darlington, DL1 4YB</P><P>&nbsp;</P><P>but ee have sent me the pre paid return label that has a different address in Crewe to a place called "Likewize" which shall i send it to?</P> Tue, 01 Nov 2022 19:11:29 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Trade-in-offer/m-p/1192228#M29414 Sundayonly 2022-11-01T19:11:29Z https://community.ee.co.uk/t5/Offers-Add-ons/Trade-in-offer/m-p/1192268#M29417 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1331215">@Sundayonly</a>&nbsp; You call customer services about this. &nbsp; But it &nbsp;should go to likewize. &nbsp; Just call to double check through.&nbsp;</P> Tue, 01 Nov 2022 21:10:44 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Trade-in-offer/m-p/1192268#M29417 Chris_B 2022-11-01T21:10:44Z