topic Re: No london tube EE coverage in Offers & Add-ons

No london tube EE coverage

gianna2 — Mon, 31 Oct 2022 21:46:28 GMT

My phone is a Galaxy A13. I have no connection problems at home. In London tube,it shows the Ee WiFi option which connects for seconds and then there is no coverage. I had spoken to EE and did what they asked me to do,but it appears there is no coverage from Uxbridge to Finchley Road and other overground stations. I will appreciate any assistance.

Re: No london tube EE coverage

Jon_K — Tue, 01 Nov 2022 08:20:52 GMT

Thanks for coming to the community, @gianna2.

Does this work at all other stations, or have you not been to other ones?

Has it worked here before?

Jon

Re: No london tube EE coverage

gianna2 — Wed, 02 Nov 2022 06:37:04 GMT

It works for 1-2 minutes and then the connection is gone. Plus every time i had to check the internet network , as it does not save it.

Re: No london tube EE coverage

Christopher_G — Wed, 02 Nov 2022 10:16:57 GMT

Is this WiFi coverage that you're talking about or mobile signal, @gianna2?

Chris

Re: No london tube EE coverage

gianna2 — Wed, 02 Nov 2022 22:29:49 GMT

I dont know. EE- Wifi Auto comes as an option . I connect and after 1 min connection is gone.Then it does not show me ( apart from limited exemptions) the EE again as an ' available network' . When I switch to my mobile data it works fine. But I use all my data.

Re: No london tube EE coverage

Leanne_T — Thu, 03 Nov 2022 09:49:57 GMT

Hi @gianna2

Thanks for coming back to us.

Does this happen in multiple areas?

London Underground WiFi is available in ticket halls, walkways, and platforms at more than 260 stations. WiFi is not available in tunnels or in-between stations.

Leanne.