topic Making a purchase in Offers & Add-ons

Making a purchase

Meggreen21 — Mon, 31 Oct 2022 10:32:02 GMT

I’m trying to purchase something with EE for the first time and is saying my account needs to be linked to this or a phone number but I don’t yet have a EE phone number?

Re: Making a purchase

Schockwave — Mon, 31 Oct 2022 10:54:29 GMT

Hello @Meggreen21 ,

Welcome to the community,

If you are trying to purchase an accessory, then you first need to either have a phone contract or sim only contract.

If you are wanting to become a customer and do not have an account and want either a sim only contract or phone contract, I suggest you log-out and then go to shop and can do so, but accessories are excluded as I have written above, until you have a mobile contract with EE.

Re: Making a purchase

XRaySpeX — Mon, 31 Oct 2022 13:16:55 GMT

What are you trying to buy?