topic Re: EE perk in Offers & Add-ons

EE perk

Lnewport — Mon, 17 Oct 2022 16:29:27 GMT

Hi I am really desperate for some help. Ive been into 2 EE stores spoke to many advisors who do not seem to know anything or point me in the right direction. Im trying to set up EE perks ive registered then tried to log in it says incorrect which it is not then i clicked forgotton password and it never sends me the email its just like a big circle with no outcome I dont understand why its so hard to get this code?!!!!! Does anyone know anything that can help please

Re: EE perk

Schockwave — Mon, 17 Oct 2022 16:53:35 GMT

Hello @Lnewport ,

Welcome to the community,

If you are unable to add your perk account, I would suggest you ring customer service, if you have made sure that you put in the correct email.

Did you also check your junk/spam folder by any chance? It may have ended there.

Re: EE perk

Lnewport — Mon, 17 Oct 2022 17:09:47 GMT

Hi, thanks for getting back to me.

I have done all of the above and i still have not received any email,ive checked all my folders its been going on since ive joined EE a couple of weeks ago and ive still not got my code. Dont know what to do now

Re: EE perk

Christopher_G — Mon, 17 Oct 2022 18:04:54 GMT

Hi @Lnewport
I've sent you a private message to get some information from you. Please take a look and get back to me.
Thanks
Chris

Re: EE perk

Amycrutherford — Mon, 17 Oct 2022 22:09:27 GMT

I am having the same issue. Can’t log onto the account. Ask for password reminder and get nothing please help

Re: EE perk

Jon_K — Tue, 18 Oct 2022 07:46:10 GMT

Hi @Amycrutherford.

I'll send you a private message on here.

Jon