topic Earbuds no order confirmation in Offers & Add-ons

Earbuds no order confirmation

Phippin — Sat, 15 Oct 2022 16:33:39 GMT

I recently upgraded online, it was confirmed but the order did not go through. I had to call and did not receive any confirmation email or proof of purchase so I can't now request the buds.

Any help would be appreciated

Re: Earbuds no order confirmation

Jon_K — Sun, 16 Oct 2022 07:42:52 GMT

Hi @Phippin.

If you need a proof of purchase, you'll need to get in touch with our Customer Care team.

They will be able to send this by email or post.

Jon