https://community.ee.co.uk/t5/Offers-Add-ons/Not-getting-EE-perk-reset-link/m-p/1183263#M28761 <P>Yes have tried logging in with work email and still doesn’t work.</P><P>On phone to 150 CS but they don’t know what to do either&nbsp;</P> Sat, 08 Oct 2022 14:36:21 GMT AlexP1531 2022-10-08T14:36:21Z https://community.ee.co.uk/t5/Offers-Add-ons/Not-getting-EE-perk-reset-link/m-p/1183251#M28758 <P>Just been into the shop to pick up my upgrade. But can’t use my discount as can’t login and and not receiving the reset password link. Checked all folders and nothing is coming up. I am putting in the email address it’s asking to send to and nothing. And can’t create a new account.</P><P>how can I fix this&nbsp;</P> Sat, 08 Oct 2022 14:14:11 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Not-getting-EE-perk-reset-link/m-p/1183251#M28758 AlexP1531 2022-10-08T14:14:11Z https://community.ee.co.uk/t5/Offers-Add-ons/Not-getting-EE-perk-reset-link/m-p/1183258#M28759 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2351009">@AlexP1531</a></P> <P>Thanks for coming here <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Have you tried logging in with your work email address?&nbsp;</P> <P>Leanne.&nbsp;</P> Sat, 08 Oct 2022 14:24:58 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Not-getting-EE-perk-reset-link/m-p/1183258#M28759 Leanne_T 2022-10-08T14:24:58Z https://community.ee.co.uk/t5/Offers-Add-ons/Not-getting-EE-perk-reset-link/m-p/1183263#M28761 <P>Yes have tried logging in with work email and still doesn’t work.</P><P>On phone to 150 CS but they don’t know what to do either&nbsp;</P> Sat, 08 Oct 2022 14:36:21 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Not-getting-EE-perk-reset-link/m-p/1183263#M28761 AlexP1531 2022-10-08T14:36:21Z https://community.ee.co.uk/t5/Offers-Add-ons/Not-getting-EE-perk-reset-link/m-p/1183266#M28762 <P>Thanks <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2351009">@AlexP1531</a></P> <P>I've&nbsp;<A href="https://community.ee.co.uk/t5/notes/privatenotespage" target="_blank">sent you a private message on the community</A>&nbsp;for some extra details.</P> <P>Leanne.&nbsp;</P> Sat, 08 Oct 2022 14:39:26 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Not-getting-EE-perk-reset-link/m-p/1183266#M28762 Leanne_T 2022-10-08T14:39:26Z https://community.ee.co.uk/t5/Offers-Add-ons/Not-getting-EE-perk-reset-link/m-p/1185703#M28962 <P>Hi Leanne, I’m having the same problem, any chance you could help? thank you&nbsp;</P> Fri, 14 Oct 2022 15:25:50 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Not-getting-EE-perk-reset-link/m-p/1185703#M28962 Jessiflaa 2022-10-14T15:25:50Z https://community.ee.co.uk/t5/Offers-Add-ons/Not-getting-EE-perk-reset-link/m-p/1185845#M28973 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3157957">@Jessiflaa</a>.</P> <P>&nbsp;</P> <P>I'll send you a private message on here.</P> <P>&nbsp;</P> <P>Jon</P> Sat, 15 Oct 2022 07:34:34 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Not-getting-EE-perk-reset-link/m-p/1185845#M28973 Jon_K 2022-10-15T07:34:34Z