topic Free Ear Buds in Offers & Add-ons

Free Ear Buds

JDBuckles — Fri, 07 Oct 2022 16:22:57 GMT

Any idea's on how to claim the free ear buds after recently purchasing an S22? The online form on the samsung member app seems to have timed out? Thank you

Re: Free Ear Buds

Jon_K — Fri, 07 Oct 2022 16:54:19 GMT

Hi @JDBuckles.

Are you able to make a claim through the Samsung Website?

Jon

Re: Free Ear Buds

JDBuckles — Fri, 07 Oct 2022 17:04:56 GMT

Hello,

It states the form has now closed when you select 'claim' or the 'submitted' hyperlink?

Thank you, J

Re: Free Ear Buds

Jon_K — Fri, 07 Oct 2022 17:10:33 GMT

Thanks @JDBuckles.

I'd recommend getting in touch with Samsung to make them aware that you're unable to make the claim. They'll be able to advise what to do next.

Jon

Re: Free Ear Buds

XRaySpeX — Fri, 07 Oct 2022 21:20:04 GMT

Try instead to claim on the Home - Samsung Promotions site.