topic EE perk in Offers & Add-ons

EE perk

Jake3945 — Thu, 06 Oct 2022 19:10:21 GMT

I was contacted by EE regarding a new sim package, I was informed by the customer service that I needed to sign up to the EE perk system to gain a code. I registered with my personnel email and managed to set my work email address for verification.
I have now received the verification email to my work email however when I try to login to validate, I get an error message saying details not recognised. The details are defiantly right and I have even tried to reset my password but I do not get any reset email.

Re: EE perk

Leanne_T — Fri, 07 Oct 2022 07:42:03 GMT

Hi @Jake3945

Thanks for coming here.

Can you log in using the work email address?

Leanne.

Re: EE perk

Jake3945 — Fri, 07 Oct 2022 08:29:26 GMT

Hi Leanne,

No I cannot, all I get is an error messaging saying your authorised token has expired.

Re: EE perk

Leanne_T — Fri, 07 Oct 2022 08:32:12 GMT

Hi @Jake3945

Can you try logging using this link with the work email address - Login | EE, does this work?

Leanne.

Re: EE perk

Jake3945 — Fri, 07 Oct 2022 09:58:58 GMT

Hi Leanne,

That link has now worked, I don’t know why it didn’t work before. Thank you!

Re: EE perk

Leanne_T — Fri, 07 Oct 2022 10:01:50 GMT

No problem at all @Jake3945

Leanne 🙂