topic Re: EE Perks expiring ? in Offers & Add-ons

EE Perks expiring ?

cky75 — Mon, 03 Oct 2022 07:37:27 GMT

Hello,

I received a message indicating that my current EE Perks is expiring.

I got new Perks code but there is no where on my account that I can apply the code into my account.

Can you help activate my Perks code, please ?

Thank you.

Re: EE Perks expiring ?

XRaySpeX — Mon, 03 Oct 2022 07:39:06 GMT

Discount codes may be applied by calling CS within 30 days of purchase if it wasn't applied at PoS when buying a new contract or upgrading but not mid-term.

Re: EE Perks expiring ?

cky75 — Mon, 03 Oct 2022 07:40:42 GMT

Is it mandatory to register for a new contract or upgrade to activate the Perk code ?

Thank you.

Re: EE Perks expiring ?

cky75 — Mon, 03 Oct 2022 07:41:34 GMT

Can the Perk code not be used for existing contract ?

Re: EE Perks expiring ?

XRaySpeX — Mon, 03 Oct 2022 07:51:26 GMT

No, they're for buying things. You don't walk into a supermarket with a voucher for an item you've already bought. Firms want you to spend money before they can offer you a discount.