topic Re: How do i claim cashback oppo find x5 pro? in Offers & Add-ons

How do i claim cashback oppo find x5 pro?

katie-farnworth — Thu, 29 Sep 2022 10:18:04 GMT

Ive just upgraded to the new OPPO Find X5 Pro 5G. The EE deal stated that I could receive £200 cashback on the order. How do i do this?

Re: How do i claim cashback oppo find x5 pro?

XRaySpeX — Thu, 29 Sep 2022 10:33:07 GMT

On the page where you ordered it under Features it tells you:

Claim £200 Cashback when you purchase the OPPO Find X5 Pro 5G.
Click here to redeem.

Re: How do i claim cashback oppo find x5 pro?

Plushchris — Fri, 30 Sep 2022 22:00:06 GMT

Can't select the Oppo Find X5 Pro in the drop down list, and if you click one of the other models it's for an oppo pad, not cashback

Re: How do i claim cashback oppo find x5 pro?

Christopher_G — Sat, 01 Oct 2022 07:52:51 GMT

Hi @Plushchris

Welcome to the community.

Try this Oppo offer claims page.

Chris

Re: How do i claim cashback oppo find x5 pro?

Plushchris — Sat, 01 Oct 2022 09:00:28 GMT

Thanks, that one works, although stupidly I opened the link in Gmail, put all my info in then they send a code to verify by email, went to find that and the page closed, and I couldn't get back in to enter code because it says my IMEI has already been claimed, so have had to message oppo to complete verification lol

Re: How do i claim cashback oppo find x5 pro?

Christopher_G — Sat, 01 Oct 2022 09:03:50 GMT

Ah, no! Hope you get sorted quickly, @Plushchris. 🙂

Chris

Re: How do i claim cashback oppo find x5 pro?

Plushchris — Tue, 04 Oct 2022 13:51:33 GMT

All sorted now through Oppo website CS team.

For anyone reading this, make sure you don't close your browser during submitting your claim, the website won't allow you back in to complete it 🙄

Re: How do i claim cashback oppo find x5 pro?

Christopher_G — Tue, 04 Oct 2022 13:59:14 GMT

Thanks for coming back to us know, @Plushchris 🙂

Chris

Re: How do i claim cashback oppo find x5 pro?

Spuggy17 — Sat, 29 Oct 2022 22:20:05 GMT

Hi how long did it take for you to receive your £200 cashback please as I'm onto nearly day 20/21 on Mon..thanks

Re: How do i claim cashback oppo find x5 pro?

Spuggy17 — Sat, 29 Oct 2022 22:22:31 GMT

Hi how do I take the carousel wallpapers off altogether on my Oppo find x5 pro as it's really doing my head in when I slide the screen along by accident.thanks

Re: How do i claim cashback oppo find x5 pro?

Plushchris — Wed, 02 Nov 2022 08:32:27 GMT

Due to the website probs I had mine verified on the 4th October by someone in Oppo webcs, had an email from them yesterday saying it may be another 7-10 days as they are waiting to hear back from retailer and manufacturer ( I thought that's who they were??) But the claim IS proceeding and I'll get an email once it's been validated

Re: How do i claim cashback oppo find x5 pro?

NEal84 — Fri, 18 Nov 2022 15:41:55 GMT

Hi Chris,

Did you eventually receive your £200? i am still waiting for this at the moment?

Cheers

Re: How do i claim cashback oppo find x5 pro?

Spuggy17 — Fri, 18 Nov 2022 16:03:29 GMT

No still waiting got told it took 21days then another 7-14days which is up but they've stopped replyin now

Re: How do i claim cashback oppo find x5 pro?

Plushchris — Fri, 18 Nov 2022 16:19:01 GMT

Had an email saying it's been validated 7 days ago, that said it'll be paid within 14 days, not received it yet

Re: How do i claim cashback oppo find x5 pro?

Spuggy17 — Fri, 18 Nov 2022 16:31:31 GMT

I've just phoned them and they said there waiting for ee to get back to them and that they apparently contact them on a daily basis and they've got alot of claim to go through and said there hoping to hear back from them by next week and he thinks I should get before Xmas.

Re: How do i claim cashback oppo find x5 pro?

ZRM1 — Wed, 07 Dec 2022 17:53:25 GMT

Did you ever recieve this? I out my claim in back in October and they told me two weeks ago I'd have it within 7 days, then last week said it'd been sent. This week they are telling me it's not been processed one minute and next minute it should be in my account today. Today they are saying it got sent two weeks ago and it's stuck somewhere. They also said to me they are still waiting for ee to confirm I've got the device still, yet two weeks ago they said ee confirmed it!

Re: How do i claim cashback oppo find x5 pro?

Spuggy17 — Wed, 07 Dec 2022 22:09:11 GMT

They told me approx 7days then it went to between 7to 14days nd if it's not in by next week to ring them again it's a joke as feels like I'm beggin there absolute jokes.. shouldn't put it on offer if they can't sort it nd stock to the actual times frame of wot it says..

Re: How do i claim cashback oppo find x5 pro?

katie-farnworth — Thu, 08 Dec 2022 00:12:10 GMT

No never received it. I put the claim in Mid October and I'm still waiting for it to even be verified. I have given up chasing them. Shouldn't be giving out offered like that. Useless...

Get Outlook for Android<>

Re: How do i claim cashback oppo find x5 pro?

katie-farnworth — Thu, 08 Dec 2022 00:13:10 GMT

Still haven't received it and I put my claim in Beginning October. Can't be bothered chasing them anymore

Get Outlook for Android<>

Re: How do i claim cashback oppo find x5 pro?

Leanne_T — Thu, 08 Dec 2022 07:55:27 GMT

Hi @Spuggy17 @katie-farnworth

I'm sorry to hear this.

Please get in contact with OPPO to get this looked into, you can email webcs@oppostore.co.uk or call us at 0203 096 0181.

Thanks.

Leanne.