topic Re: Can’t log in to EE perks in Offers & Add-ons

Can’t log in to EE perks

Lmac269 — Sun, 25 Sep 2022 07:39:17 GMT

I am trying to log in to EE perks but it says my details are invalid. I registered a couple of years ago and managed to get a code then but I’ve tried all different logins and nothing works. Can anyone help?

Re: Can’t log in to EE perks

James_B — Sun, 25 Sep 2022 11:42:00 GMT

Hi @Lmac269,

Welcome to the EE Community. 🙂

Have you tried resetting your password?

James

Re: Can’t log in to EE perks

Lmac269 — Sun, 25 Sep 2022 11:55:12 GMT

Yes but I don’t get any of the emails through to reset anything. I’ve tried multiple times. Is there any way I can be sent any other links?

Re: Can’t log in to EE perks

James_B — Sun, 25 Sep 2022 12:01:19 GMT

Hi @Lmac269,

Are you using the same email address you used to register for EE Perk?

Have you checked your spam/junk email folder?

James

Re: Can’t log in to EE perks

Lmac269 — Sun, 25 Sep 2022 12:06:18 GMT

yes, I’ve tried all emails that could be registered and nothing comes through in inbox or junk at all.

Re: Can’t log in to EE perks

James_B — Sun, 25 Sep 2022 12:16:07 GMT

What happens if you try register a new Perk account @Lmac269?

James

Re: Can’t log in to EE perks

Lmac269 — Sun, 25 Sep 2022 12:19:00 GMT

It says the work email is already registered for EE perks.

Re: Can’t log in to EE perks

James_B — Sun, 25 Sep 2022 12:30:08 GMT

Hi @Lmac269,

That confirms that it's your work email address you need to login with. If you don't receive your password reset email within 24 hours, please contact your email administrator to make sure the emails aren't being blocked or quarantined by any spam filters.

James

Re: Can’t log in to EE perks

65381 — Sat, 24 Dec 2022 11:26:22 GMT

I’m having the same problem.

Re: Can’t log in to EE perks

Leanne_T — Sat, 24 Dec 2022 11:38:33 GMT

Hi @65381

Thanks for posting.

What happens when you log in?

Do you get an error message?

Leanne 🙂