topic Re: EE Perks Account Deactivated in Offers & Add-ons

EE Perks Account Deactivated

JonesyDJJ — Sun, 11 Sep 2022 12:15:13 GMT

Hello, I’m trying to access my EE perks account and getting an error message that it has been deactivated. I’ve tried resetting my password but this still doesn’t work.

Please could someone advise how I can access my account?

Re: EE Perks Account Deactivated

Leanne_T — Sun, 11 Sep 2022 12:17:30 GMT

Hi @JonesyDJJ

I've sent you a private message on the community for some extra details.

Leanne.

Re: EE Perks Account Deactivated

Osussat — Sun, 11 Sep 2022 21:45:20 GMT

Hi Leanne

I have the same issue. My perk account has been deactivated.

can you help me?

Re: EE Perks Account Deactivated

Jon_K — Mon, 12 Sep 2022 07:33:43 GMT

Hi @Osussat.

I'll send you a private message on here.

Jon

Re: EE Perks Account Deactivated

Lianamenzies — Thu, 15 Sep 2022 09:33:47 GMT

I have the same proble Jon!
I tried to register again and it says my email is already registered and I need to log in!

I need the code to get my discount as I’m upgrading!
please please help

Re: EE Perks Account Deactivated

Christopher_G — Thu, 15 Sep 2022 10:53:11 GMT

Hi @Lianamenzies.

So when you try to log in, you get the 'deactivated' message?

Chris

Re: EE Perks Account Deactivated

Laurenrothery19 — Thu, 15 Sep 2022 13:48:36 GMT

Hi,

I have the same issue, please could you help?

Thank you,

Lauren

Re: EE Perks Account Deactivated

Christopher_G — Thu, 15 Sep 2022 13:56:34 GMT

Welcome to the community, @Laurenrothery19

I've sent you a private message to get some information from you. Please have a look and get back to me.

Thanks

Chris