topic Re: BT Sport as an Smart Benefit in Offers & Add-ons

BT Sport as an Smart Benefit

_MrR_ — Sun, 04 Sep 2022 16:27:07 GMT

Hi all,

Hoping you can keep me right (actually, I know you can, hence posting 😁)

So a friend of mine is a sports fan. Used to have the full package from BT, landline, mobile and BT Sport.

Slowly encouraged them across to EE. First for the mobile packages and then earlier this year for the landline (they went for SOGEA) and have never looked back.

All except, they used to pay BT for BT Sport over the Sky platform. Was cheap enough when they were BT customers but going back and getting it as a stand alone product is quite expensive.

They're looking to get it back and it's time to upgrade one of the SIM only's they have on the acct. I've looked and can see BT Sport Ultimate as a Smart Benefit so thinking it would make sense to upgrade and take that as a smart benefit. It then mentions paying an extra £5 to watch on multiple devices.

I'm working on the theory that by doing this, they'd be able to watch BT TV on their TV but just wanting someone to talk me through how it all works as I'll no doubt have to set it up. Is it via an app on the smart TV or will we need some extra equipment in order to make this happen?

Thanks as always in advance for the input.

Re: BT Sport as an Smart Benefit

James_B — Mon, 05 Sep 2022 07:15:33 GMT

Hi @_MrR_,

With the large screen add on, they'll be able to cast BT Sport to their TV via Apple TV or Google Chromecast. Alternatively, they can download the BT Sport app on one of the below devices.

an Apple TV 4th Generation and above
a Samsung Smart TV 2015 models or later
a Xbox One, Xbox One X and Xbox One S
PlayStation 4
a Now TV 4K Box, Now TV Stick, Now TV Legacy Black Box and Now TV Smart Box
Amazon Fire TV device
Android-TV based smart TVs
Roku Streaming Players
Chromecast with Google TV

Hope this helps.

James

Re: BT Sport as an Smart Benefit

_MrR_ — Mon, 05 Sep 2022 07:18:11 GMT

@James_B

That’s brilliant!

Thanks for the detailed really, makes perfect sense now 👍

Re: BT Sport as an Smart Benefit

James_B — Mon, 05 Sep 2022 07:21:08 GMT

No problem @_Mr R_

Always happy to help. 🙂

James

Re: BT Sport as an Smart Benefit

Hutch71thfc — Mon, 05 Sep 2022 15:46:33 GMT

James,

How can I upgrade bt sport (smart benefit) to large screen I'm going around in circles trying to do this it won't upgrade via 150 and when I called was told it was an extra £15 not the £5 as stated...

Any help would be grateful

Marc

Re: BT Sport as an Smart Benefit

DILF56 — Mon, 05 Sep 2022 20:32:52 GMT

I would love to know the answer to this. Can’t find it anywhere on how to upgrade!

Re: BT Sport as an Smart Benefit

Leanne_T — Tue, 06 Sep 2022 07:11:36 GMT

Hi @Hutch71thfc @DILF56

Thanks for posting.

If you text SPORT to 150, do you get the option to upgrade to large screen access?

If not, please call us on 150 the team will be happy to help.

Leanne 🙂

Re: BT Sport as an Smart Benefit

Spencer66 — Fri, 16 Sep 2022 17:12:46 GMT

I have just bought a new SIM package inc. B T Sport also including an extra £5 per month to cast to TV. I have an LG OLED and I cannot work out how to cast BT sport to it. Anyone can help please ?

Re: BT Sport as an Smart Benefit

Jon_K — Sat, 17 Sep 2022 08:24:18 GMT

Hi @Spencer66.

When BT Sport is playing on your phone, you should have a casting option in the top corner of your screen when an eligible device is picked up.

If you don't have this option, I'd recommend contacting our Tech Care team.

Jon