topic Re: EE perks account deactivated in Offers & Add-ons

EE perks account deactivated

Katieg33 — Tue, 30 Aug 2022 14:52:12 GMT

I have recently upgraded my phone and tried to use my Nhs perks again ( after being told it would automatically be carried over). But when I tried to log in but message says account is deactivated . When I try to re register it says “email already exists “. The guys in store tried to help but they cant sort it . I have rang up and spoke to customer services and they said it’s nothing to do with them?

Re: EE perks account deactivated

Katieg33 — Tue, 30 Aug 2022 15:07:00 GMT

I also have the same issue if anyones able to help please 🙂

Re: EE perks account deactivated

Katieg33 — Tue, 30 Aug 2022 15:08:14 GMT

Hi I also have this issue if you are able to help at all please 🙂

Re: EE perks account deactivated

Katieg33 — Tue, 30 Aug 2022 15:10:53 GMT

Hi I’m also having this problem if you could help please 🙂

Re: EE perks account deactivated

Leanne_T — Tue, 30 Aug 2022 15:12:11 GMT

Hi @Katieg33

Thanks for coming here.

I've sent you a private message on here for some extra details.

Leanne.

Re: EE perks account deactivated

EmBoolt — Wed, 31 Aug 2022 10:44:37 GMT

I am also having this issue!

Re: EE perks account deactivated

Leanne_T — Wed, 31 Aug 2022 10:55:14 GMT

Hi @EmBoolt

Welcome to the community.

I've sent you a private message on here for some extra details.

Leanne.

Re: EE perks account deactivated

Crids — Fri, 02 Sep 2022 15:31:52 GMT

Hi I am also having the same trouble!

Re: EE perks account deactivated

Leanne_T — Fri, 02 Sep 2022 15:33:53 GMT

Hi @Crids

Welcome to the community.

I've sent you a private message on here for some extra details.

Leanne.

Re: EE perks account deactivated

EmBoolt — Sat, 03 Sep 2022 07:07:08 GMT

I still am having the same problem

Re: EE perks account deactivated

Christopher_G — Sat, 03 Sep 2022 07:58:54 GMT

Hi @EmBoolt.

I've sent you a private message to get some information from you. Please have a look and get back to me.

Thanks

Chris

Re: EE perks account deactivated

alikat2109 — Mon, 05 Sep 2022 14:06:46 GMT

My Perks is Deactivated and how can I get this reactivated? Any help

Re: EE perks account deactivated

James_B — Mon, 05 Sep 2022 14:10:19 GMT

Hi @alikat2109,

Welcome to the EE Community. 🙂

I've sent you a private message. Please check your inbox and get back to me when you have a moment.

Thanks

James