topic Add to plan in Offers & Add-ons

Add to plan

Allisafc — Wed, 31 Aug 2022 17:47:53 GMT

Hi i would like to add apple air pods to my plan but having difficulty.

Re: Add to plan

Northerner — Wed, 31 Aug 2022 18:12:40 GMT

Hi @Allisafc

What problems are you having?

Thanks

Re: Add to plan

FuryFadez — Thu, 24 Oct 2024 12:01:48 GMT

Probably that the website is trash and nothing ever works on it. Been like it for months and nothing ever gets looked at or fixed. I don't want to call in, I want the website to do what it's supposed to! Click add pods to my account and it just spins and spins and spins. Same when it comes to paying bill, that never works. Honestly it's ridiculous how bad a tech companies website can be. You should look at replacing those that sort it as its not fit for purpose. Rant over.

Re: Add to plan

Ali_A — Thu, 24 Oct 2024 14:53:23 GMT

Hi @FuryFadez

Great to hear you're looking to add an accessory to your account.

Have you tried logging out, clearing your browser cookies and cache, and trying again?

Do you have the same experience when testing with alternative browsers?

Ali