topic Re: EE perks not resetting in Offers & Add-ons

EE perks not resetting

Shannon282 — Wed, 31 Aug 2022 14:33:00 GMT

Hi,

I am due an upgrade. I have attempted multiple times to log into my EE perks to get my 20% discount code however every time this tells me my password is incorrect and I need to reset. I sent request a rest multiple times but have no received any email to do so. Please advise, as I have been attempting this for days now.

many thanks in advance.

Re: EE perks not resetting

Northerner — Wed, 31 Aug 2022 14:38:41 GMT

Hi @Shannon282

Have you checked your junk/spam folders?

If you've received nothing then you'll need to speak to EE CS on 150.

Thanks

Re: EE perks not resetting

Leanne_T — Wed, 31 Aug 2022 14:58:57 GMT

Hi @Shannon282

Thanks for coming here.

Are you using your work email to log in?

How long ago did you register?

Leanne 🙂