topic Re: Bt sport in Offers & Add-ons

Bt sport

Fearnley1993 — Tue, 30 Aug 2022 19:46:57 GMT

I've currently got bt sport on my samsung s22 as a smart benefit and when I tried to message 150 about adding the large screen add on it would not allow me to do it

Re: Bt sport

James_B — Wed, 31 Aug 2022 07:36:48 GMT

Hi @Fearnley1993,

Welcome to the EE Community. 🙂

What response did you receive when trying to activate large screen access via text?

James

Re: Bt sport

Fearnley1993 — Wed, 31 Aug 2022 11:01:58 GMT

Sorry, something went wrong. Please try again a little later, or call 150 free from your EE phone if you've already tried twice.

Re: Bt sport

James_B — Wed, 31 Aug 2022 09:53:20 GMT

Hi @Fearnley1993,

Please get in touch with Customer Care so a member of the team can help.

Thanks

James