topic Re: Nreal Air in Offers & Add-ons

Nreal Air

MK54 — Fri, 26 Aug 2022 12:45:37 GMT

Do I need an ee mobile plan or number to buy the Nreal Air glassed outright.

Re: Nreal Air

XRaySpeX — Fri, 26 Aug 2022 12:55:55 GMT

Yes, if you are trying to order it online from EE. However you could always pop into one of the following EE shops and just buy them. No contract needed.

Re: Nreal Air

MK54 — Tue, 30 Aug 2022 11:22:38 GMT

Hi, I have called the stores from your list & they all report the same conclusion that they never had stock & you can only order online. I just want to purchase the glasses upfront with no contract, please help.

Re: Nreal Air

Kirigaya_Kazuto — Tue, 30 Aug 2022 11:28:48 GMT

They do seem to be EE exclusive in the UK

Glasses (xrai.glass)

If you click on 'buy' you get directed to EE's website

Maybe try ebay and see if there's new ones on there

Re: Nreal Air

Leanne_T — Tue, 30 Aug 2022 12:19:27 GMT

Hi @MK54

Thanks for posting.

If you are not an EE customer you need to go to a store.

This is subject to stock being available in a store.

Leanne.

Re: Nreal Air

MK54 — Tue, 30 Aug 2022 13:26:38 GMT

Thanks Leanne, unfortunately the stores never had stock & I have phoned all the London stores & my local ones. I will have to miss this opportunity as I really don't need another phone contract.

Re: Nreal Air

MK54 — Tue, 30 Aug 2022 13:28:56 GMT

I wondered if I could buy a pay as you go phone that has no contract, would that allow me to purchase the glasses online ?

Re: Nreal Air

XRaySpeX — Tue, 30 Aug 2022 13:34:41 GMT

No, you need to have a contract phone or SIM with EE before you may buy any accessories.

Re: Nreal Air

Daibo — Mon, 03 Oct 2022 13:10:55 GMT

No not true,

I was able to order them today from my local EE shop "Telford", was a bit of a faf with no ongoing contract or me wishing to buy a new EE contract, but I got them ordered to come to my local shop for a £25 pound deposit and pay the remainer as soon as I pick them up.

Re: Nreal Air

XRaySpeX — Mon, 03 Oct 2022 14:49:28 GMT

@Daibo : We were talking about online if you care to read this thread fully. As I suggested in my 1st post you could buy them at an EE Store as you eventually did.

Re: Nreal Air

Daibo — Mon, 03 Oct 2022 15:07:22 GMT

@XRaySpeX Hi there,

I just used the magnifiing tool on your post and indeed it states all available physical stores that you can buy the Nreal Air from without contract, and I can see that the answer you gave was indeed an online enquiry, sorry for my misunderstanding.

Re: Nreal Air

XRaySpeX — Mon, 03 Oct 2022 15:13:23 GMT

@Daibo : The list of stores isn't exhaustive. Anyway you should be able to order it from any EE Store & if they don't stock it they'll order it in from 1 that does.

Re: Nreal Air

JonBoyW — Thu, 17 Nov 2022 11:33:34 GMT

No clear answer.

I really don't understand why there are so many hoops we have to go through in order to spend money with EE to buy a product. I did go to my 'local' store which is an hour away to ask about ordering a pair. The sales assistant firstly told me he didn't know what they are. When I explained what there are and how hard they are to buy in the UK he actually said the reason why they are hard to get is probably because they are not very good and not worth it. He said I might have better luck if I travel to Manchester which would be an entire days round trip. He asked for help from another sales assistant. The second assistant did know about them but insisted that the retail pack they received says you have to have a phone contract with at least 11 months to go and they cannot order in for me to buy outright if I am not an EE user.

Also why are there different prices displayed? He said they are £399, one page on the EE website pages says £399 but when you go to the order page it says £340.99 to buy outright or £340 on contract.

All I want is to do is purchase a product and know what price I am paying.

Re: Nreal Air

XRaySpeX — Thu, 17 Nov 2022 11:40:49 GMT

@JonBoyW : Tell the store to use their Sales Plus system.

Re: Nreal Air

James_B — Thu, 17 Nov 2022 11:45:06 GMT

Hi @JonBoyW,

Welcome to the EE Community. 🙂

I'm sorry to hear you didn't have a good experience when you visited your nearest EE store. @XRaySpeX is correct in saying any store can place an order for you using their Sales Plus system.

James

Re: Nreal Air

JonBoyW — Thu, 17 Nov 2022 12:06:21 GMT

Thanks for the advice. It still seams unfortunate that I have had to join an EE community group to find this out but I will try and see if they know about the Sales Plus system. Do you know what the actual price is?

This is what the website says on one page :

How much are the glasses and where can I buy them?

Nreal Air AR Glasses cost £399.99. If you’re an EE customer, you may be eligible to add the glasses to your current plan and spread the cost over 11 months. If you’re not currently an EE customer, you can still purchase the glasses online as a one-off payment with home or store delivery.

> Take me to Nreal Air

> Find my nearest store

but if you follow the link to 'Take me to Nreal Air' it states:

£340.99 Pay today

Buy now with one upfront payment

As I say it feels like a lot of hoops and really confusing.

Re: Nreal Air

James_B — Thu, 17 Nov 2022 12:42:30 GMT

Hi @JonBoyW,

The correct price to purchase them outright is £340.99.

Hope this helps.

James