https://community.ee.co.uk/t5/Offers-Add-ons/Multi-line-discount-not-showing-up/m-p/1164933#M27418 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3033694">@AliceIona</a></P> <P>It could be because it's a different discount when taking a SIM only. I would recommend calling our <A href="https://ee.co.uk/contact-ee" target="_blank">Mobile Care team</A> so that they can process this manually and make sure you get the correct discount.</P> <P>Chris</P> Sun, 28 Aug 2022 08:28:14 GMT Christopher_G 2022-08-28T08:28:14Z https://community.ee.co.uk/t5/Offers-Add-ons/Multi-line-discount-not-showing-up/m-p/1164857#M27410 <P>I’m trying to upgrade my contract to sim only, however none of the upgrade options show the multi-line discount like they did when I upgraded previously. I thought having two lines on the account meant 20% off, how come the offers are no different to when I’m not logged in? &nbsp;<span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P> Sat, 27 Aug 2022 21:37:33 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Multi-line-discount-not-showing-up/m-p/1164857#M27410 AliceIona 2022-08-27T21:37:33Z https://community.ee.co.uk/t5/Offers-Add-ons/Multi-line-discount-not-showing-up/m-p/1164933#M27418 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3033694">@AliceIona</a></P> <P>It could be because it's a different discount when taking a SIM only. I would recommend calling our <A href="https://ee.co.uk/contact-ee" target="_blank">Mobile Care team</A> so that they can process this manually and make sure you get the correct discount.</P> <P>Chris</P> Sun, 28 Aug 2022 08:28:14 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Multi-line-discount-not-showing-up/m-p/1164933#M27418 Christopher_G 2022-08-28T08:28:14Z