topic Re: BT Sport urgent in Offers & Add-ons

BT Sport urgent

kirsteenkey — Sat, 27 Aug 2022 12:04:22 GMT

I'm trying to watch the match today after getting the Season BTSport offer through EE. I'm seeing error message NCE-001 as I have done everything I can on my BT I'd and it's told me to contact EE support. Any advice before I missthe match completely

Re: BT Sport urgent

XRaySpeX — Sat, 27 Aug 2022 12:08:48 GMT

@kirsteenkey : That error is discussed in How do I fix BT Sport app error codes?

Re: BT Sport urgent

kirsteenkey — Sat, 27 Aug 2022 12:48:24 GMT

Thank you, you were very helpful and it's a BT problem so no match for me today

Re: BT Sport urgent

XRaySpeX — Sat, 27 Aug 2022 13:24:09 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

Re: BT Sport urgent

Leanne_T — Sat, 27 Aug 2022 13:27:44 GMT

Hi @kirsteenkey

Thanks for coming here.

Have you called us on 150 to get this looked into?

Leanne 🙂

Re: BT Sport urgent

kirsteenkey — Sat, 27 Aug 2022 13:29:08 GMT

Yes

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Re: BT Sport urgent

Leanne_T — Sat, 27 Aug 2022 13:37:38 GMT

Thanks @kirsteenkey

What did they advise when you called?

Leanne.

Re: BT Sport urgent

kirsteenkey — Sat, 27 Aug 2022 14:58:22 GMT

They had to yet BT involved. BT then texted and I finally got in