topic Re: EE stroke BT using bully boy tactics to get you to sign upto a contract in Offers & Add-ons

EE stroke BT using bully boy tactics to get you to sign upto a contract

Jantui — Tue, 23 Aug 2022 20:13:36 GMT

whilst i was trying to buy a pair of Nreal AR glasses online EE said I needed to be a customer IE to have a contract or sign up to a contract to get the said glasses

is this not braking the trading standards law of forcing people to buy extra products that we don't want or need other than the product that I want to buy and not the extra contract of services

please alter the web sight's terms and conditions of forcing the selling of extra products on top of products we want to buy from you

thank you from a very disgruntled buyer who does not want the extra contract on top of the product

Re: EE stroke BT using bully boy tactics to get you to sign upto a contract

MozzaSec — Tue, 23 Aug 2022 20:39:42 GMT

@Jantui

No, they are making an offer to purchase and can deny or permit the sale of the goods to anyone, they can also put in restrictions to those who can purchase them, as in this case you must be a customer of EE or a new customer of EE to be able to regal of the product.

They are also in their rights to double the price to non customers, add a surcharge etc..

The same applies in the likes of Costco or Go Outdoors, where you have to be a member to purchase any goods sold in that store..

No point in contacting Trading Standards as they will say the same..

Re: EE stroke BT using bully boy tactics to get you to sign upto a contract

Mustrum — Tue, 23 Aug 2022 20:51:56 GMT

The problem is nreal have not bothered to find anyone else to sell the devices in Europe.

However you could always pop into one of the following EE shops and just buy them. No contract needed. I have seen a staff member any EE shop can order them for you, but not many people know about them.

Re: EE stroke BT using bully boy tactics to get you to sign upto a contract

XRaySpeX — Tue, 23 Aug 2022 21:02:03 GMT

@Jantui : You cannot buy an accessory online unless you already have a mobile phone or SIM contract from EE. You are expected to pay for it along with your existing EE mobile plan.

There is nowt illegal about doing this. Even if you were in a position to make an offer for this item EE would be within their rights to refuse it.