topic Re: Roaming in Offers & Add-ons

Roaming

PaulGrindlay — Tue, 23 Aug 2022 14:47:52 GMT

Hi!

I am abroad at the moment. I have set a £0 spending cap and turned off data roaming on my EE settings. However my £2 per day “add-on” is still active on my account.

Can I rest assured I won’t be charged this £2/day fee if I’ve taken the measures outlined above?

Many thanks

Re: Roaming

XRaySpeX — Tue, 23 Aug 2022 15:30:09 GMT

You'll only be charged £2 on any day that you actually use any of your allowances while abroad. However as you have a £0 spend cap you can't even do that.

Re: Roaming

Chris_B — Tue, 23 Aug 2022 17:01:03 GMT

@PaulGrindlay That add on is free to have its only when used you are charged the £2 per day.

Re: Roaming

PaulGrindlay — Tue, 23 Aug 2022 18:27:33 GMT

Thanks, Chris!

Re: Roaming

PaulGrindlay — Tue, 23 Aug 2022 18:28:31 GMT

Thanks, Ray!

Re: Roaming

Leanne_T — Wed, 24 Aug 2022 07:54:08 GMT

Glad you got the help you needed from the community @PaulGrindlay

Have a lovely time 🙂

Leanne.