topic Re: Ee perks in Offers & Add-ons

Ee perks

gjhoey — Wed, 17 Aug 2022 10:41:53 GMT

I am unable to log in to EE perks. It does not accept my password, I do not receive password reset email, I have checked all folders and repeated many times. It tells me I am registered when I try to register as a new member. It seems lots of people have this trouble. I have used EE perks in previous years so I know my account is verified. Help.

Re: Ee perks

Leanne_T — Wed, 17 Aug 2022 12:33:57 GMT

Thanks for coming here.

I have sent you a private message on here for some extra details

Leanne.

Re: Ee perks

Decimouk — Wed, 17 Aug 2022 17:56:05 GMT

Im getting the same problem, it’s impossible to login to Perks

Re: Ee perks

Decimouk — Wed, 17 Aug 2022 17:56:56 GMT

Hi Leanne, I’m having the same problem, could you please help me? Kind Regards

Re: Ee perks

James_B — Wed, 17 Aug 2022 18:01:11 GMT

Hi @Decimouk,

Welcome to the EE Community. 🙂

Have you recently registered for EE Perk?

Have you verified your email address?

Which error message do you see when trying to login?

James

Re: Ee perks

Decimouk — Tue, 23 Aug 2022 12:47:08 GMT

Hi James,

I am with EE since 2009 and I have accessed my EE account through the app.

Do I have to register again for the perks?

Kind Regards

Sent from my iPhone

Re: Ee perks

James_B — Tue, 23 Aug 2022 13:04:47 GMT

Hi @Decimouk,

Your EE Perk isn't linked to your My EE login.

What issue are you seeing when trying to log in to EE Perk?

James